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Book and refund policy

Cancellation Policy (Ezefly Technologies private limited), the Online Travel Portal offers Cheapest International & Domestic Airline Tickets. Our web services offer online availability from Airline Reservation Systems. The Fares shown are dynamic and are the cheapest available fares. The Fares may change dynamically at the time of Ticketing, depending on the booking class and availability, without Notice. Eze2fly (Ezefly Technologies private limited) is a facilitator on behalf of the Airlines for Airlines reservations & Ticketing, The users make bookings on the website, and per our Terms of Services given below:

Important note for all special promotional group fare booking: -

These are a special type of ticket that allow us to offer low price fares, but there are some important conditions to keep in mind:

1. This is NON-REFUNDABLE and NON-CHANGEABLE fare. Once booked, it cannot be cancelled or changed.

2. The traveller's name will be displayed on the respective airline's website within 12 hours prior to the departure time. Web check-in for this ticket may also occur within 12 hours prior to departure time.

3. This is a 100% confirmed fare booking/ticket.

4. In case of flight schedule changes, flight cancellations or any notification by the airline, we will notify you via your registered email ID/mobile phone.

5. GST credit is not applicable for special promotional group fare.

1. Flight Changes & Re-Booking

2. Cancellation & Refunds


3. Amendments of Flight Booking

4. Unutilized Travel Booking

5. Promotion Codes

6. Disclaimer

13. Jurisdiction

Any disputes of any nature of Services, Payments, Claims, Consumer redressed are subject to Delhi Jurisdiction only.


There can be exceptional circumstances where Eze2fly (Ezefly Technologies Private limited) and / or the Service Providers may be unable to honor the confirmed bookings due to various reasons like act of God, labor unrest, insolvency, a pandemic, an epidemic, business exigencies, government decisions, terrorist activity, any operational and technical issues, route and flight cancellations etc. or any other reason beyond the control of Eze2fly (Ezefly Technologies Private Limited). If Eze2fly (Ezefly Technologies Private limited) has advance knowledge of any such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to the User or refund the booking amount after deducting applicable service charges, if supported and refunded by that respective service operators. The User agrees that Eze2fly (Eze2fly Technologies private limited) being merely a facilitator of the services and products booked, cannot be held responsible for any such Force Majeure circumstance. The User has to contact the Service Provider directly for any further resolutions and refunds.

The User agrees that in the event of non-confirmation of booking due to any technical reasons (like network downtime, disconnection with third party platforms such as payment gateways, banks etc.) or any other similar failures, Eze2fly (Ezefly Technologies Private limited)’s obligation shall be limited refunding the booking amount, if any, received from the customer. Such refund shall completely discharge Eze2fly (Ezefly Technologies Private limited) from all liabilities with respect to that transaction. Additional liabilities, if any, shall be borne by the User.

In no event shall Eze2fly (Ezefly Technologies private limited) and be liable for any direct, indirect, punitive, incidental, special or consequential damages, and any other damages like damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or any other Sales Channel.